FAQ

Your doubts and solutions

Getting Started

Zellnow is a cloud based ecommerce platform that enables businesses to create an online ecommerce store with all the capabilities to sell online

Yes, should you not want to continue using Zellnow, you can close your account. Zellnow also offers a 30day no questions asked money back guarantee

All stores get a 14 day free trial, once you have upgraded to paid plan you have a 30day no questions asked money back guarantee

Start using Zellnow with the free trial and you will be able to decide if Zellnow suits your online store requirement

Zellnow is integrated with RazorPay.

Yes Zellnow has all the checks and balances in places to keep your store safe and secure

Your data is stored at multiple locations on secure servers to make sure you online store is up and running

With Zellnow you can enable / disable various shipping options such as last mile delivery, own delivery, local delivery, country level and international

Domain & Hosting

Zellnow does not provide any domain purchase / renewal related services

You can buy a domain from any of the registrars

When you create a store on Zellnow, a sub-domain is created. You can always use your own domain and connect to your online store on Zellnow

Payment

No, there are no other charges that you will pay apart from what plan you have selected

You choose the plan and the duration. What you see is what you pay, nothing else

No, Zellnow offers a fully hosted service. You only as per the selected plan

Support

Yes, you can always upgrade to higher plan at any time

No, you cannot downgrade to a lower plan at this moment

Register on Zellnow, and use the SHIFT TO ZELLNOW option under Settings